Customer Onboarding
Use identity apps and digital wallets to instantly verify customers, streamline onboarding, and meet eIDAS 2.0 compliance reducing fraud, boosting conversion, and delivering trusted digital experiences.
The Problem
Traditional customer onboarding is slow, error-prone, and costly. Companies often require customers to manually submit personal documents, repeat identity checks across services, and endure lengthy verification processes causing friction, drop-offs, and regulatory risks.
Especially in fintech, insurance, and public services, fragmented onboarding leads to poor customer experiences, higher fraud exposure, and missed revenue opportunities.
Without secure, reusable digital identities, onboarding remains inefficient, expensive, and vulnerable to compliance failures under eIDAS 2.0 and GDPR. Learn more
The Solution
Customer onboarding with identity apps allows businesses to instantly verify customer identities through secure, reusable digital credentials. Instead of submitting new documents for every service, customers can share verified identity attributes from their trusted identity app reducing onboarding times from days to minutes.
Identity apps deliver stronger fraud prevention, seamless KYC, and full compliance with eIDAS 2.0 and GDPR regulations, while improving conversion rates and customer trust across all digital channels. Learn more
Impacted Sectors
Use our all-in-one platform to integrate all identity apps into your website or application.Frequently asked questions
Identity apps streamline customer onboarding by allowing users to share verified personal data, such as name, address, and date of birth, directly from their digital wallets. This eliminates the need for manual data entry or document uploads, enabling instant verification and reducing onboarding time.