Know-Your-Customer (KYC) and Know-Your-Business (KYB) processes are often slow, error-prone, and in some cases still rely on manual checks. This results in conversion losses and extremely poor customer experiences. Identity apps streamline these processes with simple QR-code flows ensuring secure, efficient verification of customer identities while maintaining full compliance with all financial regulations.

Onboarding new customers for car, health, or other insurance products often involves slow and manual identity checks. Identity apps streamline this process by instantly verifying customer identities, allowing insurers to accept new customers without manual intervention. This improves the conversion rates and while reducing compliance costs at the same. Important documents such as the international certificate of insurance can also be issued directly into the app, replacing paper with digital proof that customers can carry on their phone to demonstrate valid coverage.

Municipal online services such as requesting documents, accessing critical information, or applying for permits often rely on outdated processes with manual form filling and verification. This leads to delays that can extend for weeks. With the introduction of the eIDAS 2.0 framework, identity apps help streamline secure logins and automate online forms. This reduces manual work, speeds up processing, and ensures compliance with EU regulations while improving convenience for citizens.

Ticketing for conferences, large-scale events, and festivals often lacks proper identity verification, resulting in resale fraud, long queues, and expensive manual check-ins. Identity apps enable thorough Know-Your-Customer (KYC) at the point of purchase, linking tickets to verified individuals. For conferences, this removes the need for badge pick-up and supports fully digital onboarding, while for online ticket sales it helps prevent bots from participating in the secondairy market. Ticketing companies can also issue tickets directly into identity apps, ensuring smooth access and lower operational costs.

Online gambling, adult platforms, and alcohol or tobacco sales are sectors where regulations often have a negative impact on conversion rates. Any friction in the purchasing process can lead to immediate customer drop-off. Increasingly strict regulations require these industries to implement robust age verification and compliance measures. Identity apps offer a secure and seamless solution, enabling instant age verification through privacy-preserving flows. This allows businesses to remain fully compliant while maintaining a smooth onboarding experience and protecting high conversion rates.