Health
Know who is seeking or providing care
Use confirmed data to establish who a patient or healthcare professional is and who is acting on someone else’s behalf. Digital credentials let you verify data about identity, professional registration and representation to inform your decisions about services and access.
Discuss your situationIdentity and roles in digital healthcare
“You also need to demonstrate digitally who someone is, their role, on whose behalf they act and what evidence supports this.”
Identity alone does not tell you whether someone may act on a patient’s behalf or what role a healthcare professional has. Additional information is needed, for example from a professional register, an authorisation or an employer’s records. When that information is supplied separately, a healthcare organisation has to establish where it comes from, whether it is still up to date and what it may be used for. This can delay services and collaboration.
A digital credential makes it possible to verify what an organisation has confirmed about someone. Using a wallet, an app for storing credentials and sharing data, patients and professionals can provide the information needed. Healthcare organisations can verify its provenance digitally and use the data in their own processes. Agreements on sources, validity and acceptance can reduce repeated submission and manual checks. Ver.iD helps connect the exchange and verification of these credentials to your services.
The value for healthcare
Appropriate access to digital healthcare
Healthcare organisations can base access on verifiable information about a patient, representative or professional. Digital credentials help substantiate identity and role. Your own access rules determine which services and data someone may use.
Less administrative work in healthcare
Patients and professionals need to collect or enter the same data less often when they can use an accepted digital credential. Healthcare organisations can verify its provenance digitally, which can reduce manual investigation.
More control over personal data
Patients and professionals can share selected data through their wallet. By using suitable credentials and limiting the data requested, an organisation can receive the information it needs without also receiving all the underlying documents.
This requires available credentials, sources you accept and agreements on use and validity. Your healthcare organisation remains responsible for decisions about services and access.
Use cases in healthcare
These examples show where digital credentials can help. Which use cases are possible depends on the available credentials, wallets, system integrations and agreements on use.
Logging in to a patient portal
A patient can use an EUDI wallet to prove their identity to a connected patient portal. The portal links the result to the correct account and determines which services and data are accessible. This requires an integration that meets the requirements for that healthcare service.
Managing healthcare matters on someone else’s behalf
A representative can demonstrate their own identity and authority to act on a patient’s behalf. A digital credential can specify on whose behalf they may act and which actions are covered. The healthcare organisation verifies the credential and decides which actions it allows.
Onboarding a healthcare professional
Identity data from a wallet can help link a professional to the correct professional information. For a profession covered by the Dutch BIG register, the healthcare organisation checks the current registration in the register and assesses the person’s suitability for the work. Which data is available through a wallet is established for each use case.
Demonstrating a role across organisations
An external professional may work for several organisations. If an authorised organisation issues a digital credential about the working relationship or role, it can support an access request. The receiving organisation determines which tasks and systems are covered and when access ends.
Connect digital credentials to your healthcare processes
With the Ver.iD platform, you can request and verify data from supported wallets and issue digital credentials yourself when you are authorised to do so. The platform handles exchange, signing and the supported technical checks, including the associated key and certificate management. For login, Ver.iD handles the authentication request and returns the result to your portal.
Our specialists can also guide you in defining the data request, choosing sources and establishing agreements for your use case. Your team or software provider connects your systems and validates the returned results. Data source owners supply the data; the issuer remains responsible for the credential. Your healthcare organisation assesses professional registration and competence and decides on services. The portal manages accounts, sessions and access rights.
Define when to recheck registrations and roles and how changes are communicated. Determine which data you may process and how long you retain it. Agree with data source owners how incorrect information is corrected, and with your portal administrator how account recovery works. Provide help and another way to submit information or log in for people who cannot or do not wish to use a wallet.
Discuss your healthcare process
Tell us where patients, representatives or professionals encounter difficulties today. Together, we explore which data is needed, who can confirm it and how digital credentials can connect to your existing services.